![]() ![]() We'll also automatically add incident responders to that channel so you can start communicating immediately. Your Slack channel will be created in your connected Slack workspace and we'll add a link to the detail of the incident. If you have more than one workspaces connected, you'll be asked to select one.Īdd a channel description and click Create. ![]() On the modal, you can see that we've automatically filled the channel name with the incident tiny ID. Spot the Details tab, click Create Slack channel button available under Communications panel. To do that, go to the detail of an incident. Creating and adding Slack channels to an incidentĪfter connecting a workspace, you can create Slack channels from within the incident. You can connect multiple workspaces to an Opsgenie account, however, a Slack workspace can be connected to only one Opsgenie account at a time. If that's the case, you can send a message to the App Managers. Some workspaces might need permission to enable the connection. Review the permissions requested for the app.Įnable connection by clicking Allow. If you have only one, we'll automatically select the existing one. You can connect multiple workspaces at once, so if you have more than one workspaces on your Slack app, select the correct workspace. When on the Slack page, spot Slack for incident management title and click Connect Slack workspace. Go to Settings and find Slack under the Integrations tab. Take actions on the incident from the Slack channelĪdd your Slack messages to the incident timeline in Opsgenie View incident details from the Slack channel Here is a summary of what you'll be able to do after connecting your Opsgenie with the Slack app for Incident Management:Īuto-invite the incident responders to the channel To connect Slack with Opsgenie, you'll first select a workspace to manage incident communication.Īfter selecting your workspace, you can begin creating Slack channels on that workspace, add incident responders to your channels, update incident priorities, take incident actions, and help your team step in faster during incidents. With this app, you can use Slack to communicate better during incidents. Slack users can log in to Slack by scanning a QR code using the MicroStrategy Badge app on their smartphones.Welcome to Opsgenie’s incident management app for Slack. ![]() In MicroStrategy Identity Manager, click Done.Copy the contents of the security certificate, then paste it into the Public Certificate field in Slack. Public Certificate: In a text editor such as Notepad, open the Identity security certificate file that you downloaded from MicroStrategy Identity Manager.Identity Provider Issuer: Enter the value for Identity Provider Issuer provided in MicroStrategy Identity Manager.SAML 2.0 Endpoint (HTTP): Enter the value for Login URL provided in MicroStrategy Identity Manager.Create a new SAML authentication method with the following values:.From the drop-down list next to your user name, open Team Settings, then open Authentication.In a new browser window or tab, log in to Slack with an administrative account.Note the location on your computer where the certificate is saved. Click MicroStrategy Identity Security Certificate to download the Identity security certificate (for example, saml2.crt). ![]() You will use this information to configure Slack.
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